often responding by unconsciously engaging in negative behaviors when they don’t know how to resolve issues. Some seem to thrive on conflict, while others are gifted with an innate ability to peacefully avert impending conflict or resolve existing conflict.
Whether conflict happens between two employees or across the entire organization, the costs are high. In today’s highly competitive market, staying ahead and staying profitable means keeping the best employees.
“We are not powerless in the face of conflict. With the appropriate tools and the knowledge of how, when, where and why to use them, we can engage in constructive conflict processes to resolve issues, restoring and enhancing relationships.
Tabitha has a special ability to read a situation and the people involved with uncanny accuracy and insight.
She has demonstrated the ability to quickly identify hot-spot areas that need attention, unwind the complexity, and create an action plan to successfully manage conflict.
Working with her has moved us to a new level in identifying and managing conflict hotspots in our organization.
I had the privilege to work with Tabitha for about three years when I was Program Coordinator, Liaison Officer-At Risk Youth in the Ministry of Education of the Cayman Islands.
In March 2015 several High School students engaged in gang activity. The leaders of both gangs were retaliating against each other for several years. Despite interventions by the school and the police, they refused to cooperate. The school was prepared to authorize long-term exclusions.
Tabitha and a co-mediator quickly developed trust with the students and their parents, mediating the challenges the students were experiencing with their families, each other and the wider community. The students and their families cooperated throughout the mediation, and there were no re-occurrences of gang violence at school and in the community.
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